100% Refund

100% REFUND CANCELLATION POLICY

  • Cancellation or change of products will be accepted only within 24 hours of placing an order. Post 24 hours cancellation fee of 10% on the price would be deducted from the paid amount and the difference will be refunded. cancellation of gold /bar, customized jewellery, gift card, solitaires and gemstones will not accepted under any circumstances.
  • If the customer paid via digital wallet or gift card or online vouchers, will not be refundable to customer’s bank account. It will directly be credited to the Lords Jewels wallet only and can be used for the future shopping.

REFUND POLICY

  • All the refund will be done by the online bank transfer to the customer’s bank account within 10 working days.
  • If the customer paid via digital wallet or gift card or online vouchers, will not be refundable to customer’s bank account. It will directly be credited to the Lords Jewels wallet only and can be used for the future shopping.
  • The money back amount will be 100% of actual amount paid. In case, any Coupon, Discount or Promo Codes were used during the original purchase, the exchange amount will be reduced by an amount equivalent to the Coupon, Discount or Promo Codes, as applicable.
  • Part payments received against customised jewellery are not refunded.